Privacy Policy

Your privacy matters to us. Learn how we protect your information.

This document outlines how PacketsHero collects, uses, and safeguards your personal information in a clear and straightforward manner.

We understand the importance of concise and transparent communication. Our goal with this privacy policy is to clearly explain how we handle your personal data and ensure you feel secure about your privacy.

1. Data We Collect

  • Website visits: When you visit our website, we may collect information such as your IP address, the pages you view, and details about your browser.
  • Service registration: Upon registering for our services, we collect your email address, first and last name, and company information, including its name and address.
  • Payment processing: When registering a payment card, our payment processor collects your card details, IP address, and browser information. Please note that we do not store your full payment card number. We only retain essential details, such as the cardholder's name, the last four digits of the card number, its expiration date, and the card type.

2. How We Use Your Data

We use your data strictly for the purpose of operating and improving our services. Our practices involve collecting only the information necessary to provide and enhance our offerings.

3. Sharing Your Data

  • Third-party services: At times, we may share information with third-party services, but solely for purposes like utilizing their tools (e.g., messaging platforms or statistical analysis).
  • Data privacy assurance: Protecting your privacy is a priority, and we will never sell your data to third parties.

4. General Data Protection Regulation (GDPR)

European residents are protected under GDPR regulations, which we fully support. In fact, we extend these protections to all our users, regardless of their location.

This means you can access, update, correct, or request the deletion of your personal information at any time. Please refer to the "Contact us" section for instructions.

5. Contact Us

If you have any questions or concerns regarding privacy, feel free to contact us at [email protected]. We are here to assist you and ensure your data privacy.